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DON'T buy this compost

Started by manicscousers, September 18, 2008, 16:02:29

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manicscousers

the pile of muck is twice as high now, we're still not at the bottom of the bag  :-X
I'm giving them 'til wednesday then they will get an e mail about trading standards and trading standards will get the pics  ;D

manicscousers


Kea

Last year I got a bad of Levington's john Innes 1 from local garden centre that looked like that with big pieces of bark in it I suppose i should have taken it back but I just used it as mulch on the border and never buy that brand anymore. There was no way it was seedling compost more coarse bark mulch.

cornykev

Just caught up with this Scousers  :o , if they haven't replied by now it would be no more mister nice guy, gloves off and good luck.  ;D ;D ;D
MAY THE CORN BE WITH YOU.

manicscousers

e mails sent to them again, plus the trading standards, just wish someone would answer, somewhere  ::)

kitty

won't ever bother with lidls £1.49 a bag compost either-i did a trial with another sore(3 bags for a tenenr from our local cheapie shop)and the leeks i put in to 'bring on' just squatted there-as far as i can see there is no 'goodness' in the lidle stuff....not quite as bad as manics woodland seection bag tho....
kitty
xx
www.leagoldberg.com
...yes,its a real job...

cornykev

Any update on this Scousers.  ???     ;D ;D ;D
MAY THE CORN BE WITH YOU.

manicscousers

effing mad, ck..can't get the parent company to answer, trading standards are a waste of time..I've e mailed head office of richmoor, friday, I'll give them 'til the end of the week..don't want to ring them, it'll cost me but if i have to, I will  ;D

brian4951

Hi, I'm not going to name the product concerned, but the company I work for (an international toiletries company) found them selling counterfeit products of ours. Trading Standards and Fraud Squad were involved.

STEVEB

the plot deepens...fetch my deerstalker watson!!! ::)
If it ain't broke don't fix it !!

manicscousers

thanks, brian4951..by the way, welcome to the site  ;D

manicscousers

well, trading standards e mailed me back, at last..she wanted some more pictures and details and is looking into it  ::)
I've almost forgotten why I complained in the first place  ;D

manicscousers

RESULT!!!!
after getting in touch with trading standards, they decided they couldn't do anything as mine was the only complaint  :(
BUT they rang the company who said they had had difficulties with the e mail address for customer complaints  ::) not sure if this was a cop out
anyhoo, trading standards gave me another e mail addie..sent it off 2 days ago, heard today, they're sending me vouchers, very sorry, isolated incidence, could I please send the bag back so's they can trace it from the batch number, I can't find it so they can try..I'll let you know what I get, shan't be buying compost with it, though  ;D

tricia

Glad to hear your perseverance paid off Manics. Too many people just shrug their shoulders and complain to all and sundry - but not to the manufacturer of the substandard product!

Well done you!

Tricia

ceres

Well done!  Persistence pays.

manicscousers

#34
well, got a £5.00 voucher, going to the garden centre at the weekend, they've got all the christmas goodies out  ;D
not a fortune but we'll get something, not compost  ;D

cambourne7


cornykev

Nice one Scousers.  ;D ;D ;D
MAY THE CORN BE WITH YOU.

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