no seedsin packet

[claybasket]

 I was very busy planting seeds today flowers for my hanging baskets,Thomson &morgan seeds ,opened the petunas to find nothing not a crumb of a seed,they were £2 20 I was so mad,then i thought I'll phone them and explain ,Tom answered and was very polite ,he asked me for the invoice number ,I told Tom I bought them at Wyvales( and they were not on offer) and was told sorry, can do nothing for you! I told him was that not abit naff! as they did the packageing?That didn't matter Wyvales will get on to us!I told him that was not a good bissness practice for the customer, and I don't think I'll buy there seeds again!I could tell by this time Tom coulden't give a sh--e may as well been a robot I was talking toI could feel his eyes had glazed over , I will go to Wyvales and see how they deal with it as I don't have the reciept ::)

[claybasket]

[pumkinlover]

I've found T & M packets with zilch in before!
Just had a letter from T&M to say the viola plants I have ordered haven't grown so well so they will not be dispatching them till August 2012!!

good luck Claybasket with your problem :)

[tricia]

Last year Jeannine ordered lots of seeds from T & M (and others) and had them all sent to me (for my sister to take back to Canada after her visit to me). Four packets of tomato seeds - which should have had 5 seeds in - had three or less, so I called T & M. They sent me 4 extra packets with no quibble, though I did, of course, have an invoice number. All the replacement packets had the stated 5 seeds!

Tricia

[Ellen K]

Petunia seeds are tiny and I mean you need your reading glasses on and even then it's hard to see them.  And hold your breath or they are off in the wind.

Johnsons put them in a tiny test tube and even then, you might think there is nothing in there.

So: are you sure the pack was empty?

(sorry if this offends)

[rugbypost]

Snap had mine about second week in january there I was listening to the radio going a bit GA with Queen opend the packet  and like you say ops ::) :) phoned the young lady at T/Ms and a replacement was sent out so very happy ;D

[Deb P]

I had two packets of T&M sweetcorn seeds last year that I purchased from Wyvales that contained half the number of seeds the packet minimum was supposed to be. I complained via email to T&M who asked me to return them to Wyvales for replacement which they did without a quibble. However, the store was not happy with T&M as several customers had complained about being 'short changed', and I was far from alone in complaining.

As a result, I now get the majority of my seeds from 'Seeds of Italy' (Franchi) who always have very generous numbers of seed in their packets.

[claybasket]

I new the seeds were like dust,I opened themright around the wee foil pkt so i could get every seed there was nothing and i had my reading glasses on ; I collected my own seeds last year so I have a idea how fine the seeds are ,the replies are interesting reading thanks.

[green lily]

I had to take a pkt of seeds back to Brigg garden centre a couple of years ago. I hadn't opened it you could feel it was empty. They swapped for another immediately. The packaging machines often make errors but in law you have to return faulty goods via the retailer so Tom was right.... ;)
Ain't it annoying when you live in the country and the garden centres are all a 20+ mile drive...... ::)

[Digeroo]

If the goods are faulty you do not in law require a receipt.

I got an expensive packet of Florian Strawberries
which was short and got a replacement. 

I also took a packet of brocolli back that contained only half the stated number.

Wyevale have seeds half price at the moment.