Reported in the Newcastle Evening Chronicle

Started by rugbypost, February 15, 2011, 19:01:14

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rugbypost

Alady died this past September, and the M.B.N.A.bank billed her for Octorber, and November for there annual service charges on the credit card. The ballace that had been  0.00 now is somewhere around 0.60p. A family member phoned  the M.B.N.A. bank.  (Family Member) I am calling to tell you that she died in September. (M.B.N.A.) The account was never closed, and the late fees,and charges still apply.!(FamilyMember) Maybe you shoul turn it over to collections!    (M.B.N.A.) since it is two months  past due it already has been. (FamilyMember) So what will they do when they find out she is dead?  (M.B.N.A.)  Either report her to the frauds division or report her to the credit bureau, maybe both!            (FamilyMember) Do you think God will be mad at her. (M.B.N.A.) "Exscus me?  (FamilyMember) Did you just get what I was telling you..The part about her being dead?  (M.B.N.A.)" Sir, you,ll have to speak to my supervisor! ( Supervisor ) gets on the phone. (FamilyMember) I,m callingto tell you she died in September. (M.B.N.A.) The account was never closed, and the late fees, and, charges still apply. (FamilyMember) "You mean you want to collect from her estate.?     (M.B.N.A.)  (Stammer) Are you her lawyer.? (FamilyMember) No I,m her Grandson, (lawyer information given). (M.B.N.A.) Our system just isn,t set up for death. I don,t know what more I can do to help !(FamilyMember "Well if you figure it out great! If not you could just keep billing her, I don,t think she will care. (M.B.N.A.) Well the late fees, and, charges do still apply.  (FamilyMember) Would you like her new billing addres? (M.B.N.A.) That might help!  (FamilyMember) HEATON CEMETERY, HEATON ROAD, NEWCASTLE UPON TYNE PLOT 1049 (M.B.N.A.) "Sir thats a Cemetry! (FamilyMember) Well what the hell  do you do with dead  people on your planet? (M.B.N.A.) Were not avilable for comment when a reporter from the Newcastle Evening Chronical rang
m j gravell

rugbypost

m j gravell

manicscousers


djbrenton

I had the following conversation with the AA when my father-in-law died.

Me: Hello, I'm calling to advise you of the death of one of your members
AA: Can I have your name sir?
Me: DJBrenton
AA: And is it you that's the member sir?
Me: No, the member is DJBrentons FinLaw. I'm calling to cancel the membership
AA: I'm afraid I can only cancel the mebership if I speak to the member concerned
Me: Well that will be difficult as he's dead.
AA: Well I can't just take your word for that
Me: So you'll need to speak to the member in order to cancel his membership?
AA: Yes.
Me: You need to speak to the dead man in order to ascertain that he is dead?
AA: Er.

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