Tiscali Billing.

Started by Chrispy, August 03, 2010, 22:05:35

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Chrispy

Anybody here on tiscali broadband, now Talk Talk.

If you are, can you tell me if you pay your monthly bill for the broadband in advance or in arrears.

I thought I paid in advance, when I got my mac code I also ask and it was confirmed that I pay in advance and would get a refund.

Now, 3 weeks after switching they are ringing me up demanding another months payment, saying I paid in arrears.

I can't log into my account, I have searched through old records/e-mails, and it seems I paid in advance but can not confirm one way or the other.
If there's nothing wrong with me, maybe there's something wrong with the universe!

Chrispy

If there's nothing wrong with me, maybe there's something wrong with the universe!

queenbee

I too am with Talk Talk (Tiscali). I initially paid on my debit card and it was taken from my bank immediately. So I would say you probably did the same, therefore, you paid in advance.
Hi I'm from Heywood, Lancashire

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