call centre

[kimbobill]

Sir Alan Sugar was on room 101 last night and reminded me of what happen last week.

I phoned to renew my car insurance with NFU

3 rings and the phone was answered I expected a press 1 for... 2 for...

someone said "Hello" That really threw me,

"Oh! You said hello"

laughter "How can I help"

I told her what a refreshing change to be answered straight away. I will be taking all my other insurances over to them not only because of that,  their quote was as good as the rest

By the way I don't work for NFU or associated in anyway except as a mutual member the same as everyone else

[kimbobill]

[honeybee]

I can just imagine your surprise  :D

[OllieC]

I called them for a car insurance quote once, as someone had recommended them. They wouldn't insure me because I wasn't a farmer. But they were very nice about it!

[kimbobill]

I'm not a famer Olliie C, They must have changed. The only thing was, for the present they are not taking anyone under 25. I past that 26 years ago :) :)

[Si D]

Yep, they no longer only do farmers, which is a pity because it seemed to lead to my insurance going up.

But it's the only policy that I've had that specified how many goats I could have in the car and that I was allowed to carry my goat but not my neighbour's.

[Mr Smith]

I have heard that more companies that based themselves in Asia  are now considering moving back to the UK ;)

[Hyacinth]

But it's the only policy that I've had that specified how many goats I could have in the car and that I was allowed to carry my goat but not my neighbour's.

Nice one 8) "thou shalt not transport they neighbour's goat, nor his ass nor anything that is thy neighbours."  :P Anything else in the Policy of note? :D