Silly sod of a salesman puts the wrong details on the order form and they send the wrong one. We wanted an ottoman type and one with drawers turns up instead. Gave them a ring and he says I ordered one with drawers. I asked why we were going through all the varieties of ottoman beds with him in the shop then. Well that is what you ordered he said. Sorry I said that is what the stupid effin saleman put on the form, not what I ordered, he should have effin been paying attention. I don't go shopping for an ottoman then buy an effin bed with drawers. I'll ring you back he said, NO give me the manager, he is busy. Look I said I am the nice one, would you rather have the Yeti In Pink Knickers call into see you. I got the manager.
We will replace it he said but it will cost £50 more. Kinell! hang on I said I'll just call my wife, you can talk to her if you can get a word in. Getting the proper bed next week, no extra charge.