Ok...parcel posted...AND this is how it went..
-hi, I've got parcel to post..
-what is in it?
-seeds...
'she is now raising her eye brows and looking at me funny way.....'
-lets weigh it....1.9kg...it is £9 and 'something'..
-WHAT!....NO IT ISN'T....it is small box, under 2kg and it doesn't cost more than £3.90
-Yes it would be if it would be 'small'..it is too big..'placing empty display 'small' box over the parcel'...see it doesn't fit!
(there is 1cm gap on between table and top box...
) There is bulge on the box that sorting office won't like..and that puts it in next size category...
-OH just give it a little poke...it is only a little crease on the cardboard..there is no 'bulge' behind it...just air....'I'm starting to loose my cool now....'
-Yes, I can see what you mean...'poking the box'....'putting the other box over it again'...
-See it fits now! ...and by the time it has been waiting pick up and with 'ton' of other parcels top of it..it will be even less bulged..
I could hear her mumbling behind the counter to herself....'I still don't like that bulge'...
-...and I need tracking number for that parcel too..and my instructions for posting says 'second class'..(I bet she was getting really fed up with me now....
)
-No... we DON'T do 2nd class with small parcels...but the price is what you wanted...AND there is NO tracking number on these neither....
-WELL....funny how other people with this same parcel have had their tracking numbers...
-there is 'barcode' on the receipt...that can be used for tracking this parcel....
-
That will do then....
WHY IS IT so bloody difficult with some numpties in post office....
Jayb....'tracking number' barcode is pm'ed to you shortly...
SO....what do we learn from all this....stick to you 'guns'...customer is always right!!!! Make sure there is no substance behind the bulge..just air..
And read the receipt...mine says...'signed for,
2nd!!!!!!, small parcel'