this at least will require a response ::)
Ha ha ha ha ha, oh mercy. :'(
OK, so: Your council, (and their contractor while providing a service on behalf of the council) must treat every request for information (so notes, paper and electronic documents, post-its, e-mails, note books, etc) as a FoI request, no matter who receives the request, as long as the request is in writing (and e-mail counts as writing. There is no prescribed way to ask for the information, but as there's a good chance your council hasn't the faintest idea about FoI there's no harm (and it is actually recommended) that you say "This is a Freedom of Information request".
The Council are not allowed to ask you why you want the information. However, they are expected to make some effort to give you exactly what you want so it is good practice for them to come back to you for clarification.
They must give you the information within 20 working days, and the clock stops while they seek clarification from you.
If they don't give you the information and don't cooperate with you then you can complain to the Information Commissioner.
So, you might send an e-mail:
"Hello, would you please let me have your policy on non-cultivation and termination of tenancy. Please treat this request as a Freedom of information request."
The council's policy on non-cultivation and termination of tenancy is actually a contractural matter between the council and tenant so it should be in the tenancy agreement.