Hi there.you cannot remove the oil;remove the fish............quick!!use rainwater and as little of the pond water as you can,to fill the largest receptacle you have and they will be fine in there out of the shade for a day or so.Otherwise it will affect them and once fish get sick they are not easy to treat.
As for the pond,you would be better emptying it and starting again.How big is it? You say "one of the pumps"...check the other is ok.You may be able to get the oil off the plants,it is not going to affect them as long as it has not been on too long.Rinse the pond out,refill and treat the water with dechlorinator? does it have a filter? if so you will have to possibly replace the medium.
Good job it is bank holiday!! Sounds as if the pond is probably due for a clean up anyway if they have neglected to notice the pump leaking oil.