Hi Georgie,
They are very simple to use.
May I suggest that you keep your sand quite damp, this spreads the heat better and produces not too humid an atmosphere around the plants.
Make sure the wires don't touch or cross.
Another thing, I found that the sand dried out quite rapidly, so I cover my sand with a sheet of polythene, and this alleviates the problem.
Put your plants on as soon as you switch on.
Don't expect it to get
very hot, you will find it only feels 'aired' to touch.
Re- rod stat have a look under
M Click on
My Set UP and you will see where I haved placed mine.