Those with small children or grandchildren will no doubt be familiar with the story of Satchkin Patchkin and the rich farmer who denied him a drink of milk.
The farmer is described as "a lean man, a mean man, a man without a smile".
Step forward messrs Deloitte, candidate for Mean Spirited Corporation of Christmas 2012:
http://www.parentdish.co.uk/2012/11/04/mums-despair-as-comet-refuse-to-honour-charity-gift-card-for-boy-cerebral-palsy-sam-horton/ (http://www.parentdish.co.uk/2012/11/04/mums-despair-as-comet-refuse-to-honour-charity-gift-card-for-boy-cerebral-palsy-sam-horton/)
I realise they could hardly have intervened in real time, but an ex gratia payment would have done them no harm.
Giving a £500 gift voucher from a company already known to be rather wobbly seems rather unwise to me. I am not sure that the rules for Adminstrators give them any space for discretion.
Looks as if there are some nice people around
http://www.thisisplymouth.co.uk/Generosity-Plymouth-boy-s-Comet-gift-card/story-17236007-detail/story.html