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General => The Shed => Topic started by: saddad on January 10, 2012, 12:46:06

Title: Tiscalti/Talk Talk
Post by: saddad on January 10, 2012, 12:46:06
Anybody else use this web mail?
Are you suffering today... hard to load, sudden log-outs...or just my comp. having a strop?
I think they are deliberately targetting inherited accounts... by providing an unreliable service..  :-X
Title: Re: Tiscalti/Talk Talk
Post by: pumkinlover on January 10, 2012, 12:47:40
We left them  so cannot help ;D
Title: Re: Tiscalti/Talk Talk
Post by: saddad on January 10, 2012, 12:48:10
I'm fairly certain that's what they want...  :-X
Title: Re: Tiscalti/Talk Talk
Post by: pumkinlover on January 10, 2012, 12:50:17
It's nice just to go online and know it is going to be ok- touch wood!
Title: Re: Tiscalti/Talk Talk
Post by: macmac on January 10, 2012, 14:44:39
I'm with TalkTalk and haven't noticed a problem (oops tempting fate  :-X)
have you tried their members forum Saddad ? when ever I've had trouble I try that first as phoning is a nightmare.They have official bods on there and they do resolve many issues
Title: Re: Tiscalti/Talk Talk
Post by: hippydave on January 10, 2012, 16:01:10
mine isnt working just crashes everytime i go to open an email
Title: Re: Tiscalti/Talk Talk
Post by: saddad on January 10, 2012, 16:18:01
That's about right...  :-X
Title: Re: Tiscalti/Talk Talk
Post by: Hi_Hoe on January 10, 2012, 17:05:35
I use this webmail - just tried to access and computer says no. Arent they rubbish, eh?!
Title: Re: Tiscalti/Talk Talk
Post by: saddad on January 11, 2012, 10:38:50
It's completely dead this morning...  :-X
Title: Re: Tiscalti/Talk Talk
Post by: saddad on January 11, 2012, 12:47:49
Looks like they have got it up and running now...  :)
Title: Re: Tiscalti/Talk Talk
Post by: PAULW on January 11, 2012, 12:53:17
http://www.thisismoney.co.uk/money/article-1346248/Why-TalkTalk-takes-wooden-spoon-They-win-award-worst-customer-service.html

this came out today
Title: Re: Tiscalti/Talk Talk
Post by: saddad on January 11, 2012, 15:29:51
I saw it... and wasn't surprised...  :-X
Title: Re: Tiscalti/Talk Talk
Post by: Hi_Hoe on January 11, 2012, 16:04:19
Im surprised HMRC only got 12%. Those people dont know their arse from their elbow!!
Title: Re: Tiscalti/Talk Talk
Post by: lincsyokel2 on January 12, 2012, 17:22:04
Talk Talk is the current incarnation of AOL, and a subsidiary of Carphone Warehouse. TalkTalk was the most complained-about communications provider in the UK in every quarter of 2011. In August 2011, TalkTalk was fined £3 million by the independent telecommunications regulator Ofcom for incorrectly billing over 65,000 customers between 1 January 2010 and 4 March 2011. Trouble with small ISP's like them is they dont have the manpower or resources to provide a cracking service.

They have, according to there accounts, 2.7 million customers, but its all on BT's infrastructure. Never a good plan. On the plus side, when it comes to people P2Ping and file sharing, TalkTalk have openly stated that they will refuse to send warning letters to their customers, or hand over any of their personal information, even if it became a legal requirement for them to do so.  Im on Virgin, have to bugger about  P2Ping  thru a VPN tunnel so they havent a clue what im doing, its none of there business.
Title: Re: Tiscalti/Talk Talk
Post by: Hi_Hoe on February 02, 2012, 07:58:14
Bleeding Talktalk down again this morning. I have emails with thousands of pounds of business in them that i cant download and act on. Do you think if i complaiin i'll get anything back? Probably not..... >:(

Word of warning if you looking for a new broadband supplier - stay well clear of Talktalk.

rant over... :-\
Title: Re: Tiscalti/Talk Talk
Post by: saddad on February 02, 2012, 08:14:02
I'm annoyed too as I have several applications ready to mail off...  >:(
Title: Re: Tiscalti/Talk Talk
Post by: saddad on February 03, 2012, 09:38:05
Well I got them off when it woke up... but it seems to be on the blink again...  >:(
Title: Re: Tiscalti/Talk Talk
Post by: BAK on February 03, 2012, 10:43:24
perhaps you should vote with your feet saddad :(

I was originally Pipex .. taken over by Tiscali ... taken over by TalkTalk. The service gradually got worse with each move.

I voted with my feet several months ago.