Had this installed and all went well for ages. The other day we had a new Sky box installed and the broadband kept dropping out. I spoke to the lovely lady in Bombay, her systems were down and she was unable to help ::)
I had a fiddle about and read stuff, made sure I had filters in all the right places etc, then whilst looking at Home Hub settings, I saw a phone number on the details. It's not my number. I had a panic (as you do..) and switched everything off and tried not to worry.
Does anyone;
a) know what I am talking about
b) think I should worry
c) have anything comforting to say?
Ta
Not sure about the phone number bit but the Sky box has probably been plugged into your phone system and will need a filter. Same thing happened to my Dad when he had his Sky installed..
I wouldn't be worrying about the phone number on the Hub and if you are just give BT a ring..
Isn't that your other number, the one that you get free - voip or something IIRC?
I advise you never to google "BT Home hub problems" whilst holding a gun or being in possession of a gas oven or 10th floor flat.