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General => Computers / Internet => Topic started by: telboy on November 03, 2011, 23:17:47

Title: Router probs. - still!
Post by: telboy on November 03, 2011, 23:17:47
OH and I are just two on a home network.
The router drops out on a regular basis which is a pain (it's a not very old Netgear N150 ADSL2+Modem). Strangely, if OH logs on first then I do the router drops out as well.
I sometimes get a message "that there are two puters with the same IP address". They would have as we both use the same ISP.
Any thoughts guys?
Title: Re: Router probs. - still!
Post by: petefj on November 04, 2011, 08:27:38
Open up the router settings by typing in your browser the following:

192.168.1.1

This should open up the settings page and you can have a look if anything seems corrupted.  If you can't see anything that is obviously wrong then try setting the router to the original factory settings, and this will preserve your and OH's present details.

You don't say how old your router/modem is, but they don't seem to last forever.  If older than 5 years then I suggest you buy new.

Peter
Title: Re: Router probs. - still!
Post by: elvis2003 on November 04, 2011, 08:43:34
can you call whoever you get your internet from for help/new router?
Title: Re: Router probs. - still!
Post by: InfraDig on November 05, 2011, 10:10:27
You say you have a home network. What is the set up of it? Here, the router provides the making of the network by being a dhcp server, in other words it issues the internal ip addresses, the ones starting 192.168. It has the external ip address issued by your internet provider. Do you already have a hard wired home network?
Title: Re: Router probs. - still!
Post by: telboy on November 05, 2011, 19:57:22
InfraDig/petefj,
The 2 puters are Wifi to the router.
The router was not supplied by the ISP and was purchased earlier this year.
I can access the router settings and login from the desk top but can't find anything amiss as far as I'm aware.
I'll photograph the 19 pages in the Router log-in sequence for the records. If the 'drop outs' continue, I'll reset the original factory settings and go from there.
Many thanks for your help.
Title: Re: Router probs. - still!
Post by: BarriedaleNick on November 07, 2011, 08:46:03
It sounds like you have one or more computers witha static IP address.  Normally the router uses DHCP to give out IP addresses and as it knows which ones it has issued then you don't get IP conflicts,  If you set one or more of the PCs to have a static IP then you are more likely to get conflicts as the router has no way of knowing who has what IP.
More importantly if you have an IP conflict then the router doesn't know where to send your packets of data and one or both PC involves in the conflict can just go offline even though the router is working perfectly.
You may find that once you have got rid of the conflict the router is fine. Link to page showing how to check and change IP settings..Set both PCs to get IP4 addresses automatically..
http://windows.microsoft.com/en-US/windows7/Change-TCP-IP-settings

Also if you can login to the router there should be some sort of log.  You can check this to see if you Internet Connection is actually dropping...
Title: Re: Router probs. - still!
Post by: telboy on November 07, 2011, 17:27:34
Thanks BN,
I have set both PCs to get IP4 addresses auto.
I'll see how things progress, hopefully your help will have resolved this very annoying problem.
Many thanks again.
Title: Re: Router probs. - still!
Post by: lincsyokel2 on November 14, 2011, 22:55:08
The only other way you woudl get that error is if somone has cloned your modem to get free broadband, using a progrma call CMsniff

Didnt think anyone bothered doing that these days.
Title: Re: Router probs. - still!
Post by: BarriedaleNick on November 15, 2011, 07:23:31
I think his IP conflict is on the internal side of the router ie on his local network - not on the Intetnet side.