how do i get rid of this pop up? >:(
I think i need to go to specsavers
dont no anything bout comps bit think this is a virus? cant get rid of it . Have lost mi icons and it just keeps poping up saying my computer has been infected and must pay to clear it
what security products do you currently have.
looks like you've been got at.
can you post the exact nasty message you're getting for a start?
kaspersky. Ive been googleing it trying to follow instructions but getting nowhere.
The simplest way is probably using Malware Bytes Anti Malware.
Follow the step by step instructions here if you have any problems shifting it then let us know.
http://www.bleepingcomputer.com/virus-removal/remove-security-tool
This is what's known as scare ware. Basically its a type of spyware that scares you into buying their software.
Try this
http://www.safer-networking.org/en/spybotsd/index.html
Its safe legal and free (you can make a donation.)
Follow the instructions install it and give it a go.
I use it and have done for years.
Have now got rid of this. Thanks for the advice.