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General => Computers / Internet => Topic started by: beanqueen on April 02, 2010, 19:08:03

Title: Can anyone help?
Post by: beanqueen on April 02, 2010, 19:08:03
I am trying to install a vodophone mobile broadband stick on sons pc
There are two accounts which both show as having administrator privileges
The programme starts to extrat but a message comes up saying you need Admin privileges to install

I started pc in safe mode and made another account with admin priv but that doesnt work either

I wonder if it's a virus? Before I reformat the d**n thing has anyone got anything I could try

Thanks in advance
x
Title: Re: Can anyone help?
Post by: BarriedaleNick on April 03, 2010, 12:25:47
Fairly common under Vista?  are u on Vista..

Try this
1/ Locate the applications icon or short cut and Right click on it.

2/ From the Drop Down Menu select the Run As Administrator option.

3/ Now click the application icon or short cut and it should run.

4/ When the User Account Control (UAC) message appears enter the appropriate credentials if you are logged on as a standard user, and click the Submit button.

5/ If you are the Administrator and UAC is not configured to always require credentials, just Click the Continue button and the application should start.