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General => Computers / Internet => Topic started by: Poppy Mole on December 01, 2009, 17:14:13

Title: Quick Time
Post by: Poppy Mole on December 01, 2009, 17:14:13
Treated myself to an ipod  & tried to install quick time on my pc but it just won't do it, has anyone else had this problem or can tell me how to fix it. I am going demented with frustration grrrrrrrr!
Title: Re: Quick Time
Post by: dtw on December 01, 2009, 21:37:25
What errors are you getting?

I tried it from http://www.apple.com/quicktime/download/ (http://www.apple.com/quicktime/download/) and clicked on the free download.
It downloaded quicktimeinstaller.exe, double clicked on that and followed the instructions.
I am on windows 7.

If you're running Vista, try right clicking on the quicktimeinstaller.exe file and run as administrator, that may help.

Title: Re: Quick Time
Post by: Poppy Mole on December 02, 2009, 08:45:53
It keeps telling me that   "the installer encountered errors before the requested operations for quick time could be completed."
I am running xp home & had no trouble installing it on my laptop
Title: Re: Quick Time
Post by: dtw on December 02, 2009, 09:57:50
Try turning off your virus checker before installing it.
Apart from suggesting that I wouldn't know what else to try.
Maybe an expert will be along soon...
Title: Re: Quick Time
Post by: BAK on December 02, 2009, 12:30:01
no expert in this area but this thread may possibly be of some help ...

http://discussions.apple.com/thread.jspa?threadID=1387157 (http://discussions.apple.com/thread.jspa?threadID=1387157)
Title: Re: Quick Time
Post by: Poppy Mole on December 02, 2009, 16:53:48
Many thanks BAK  read the thread & removed all sorts of stuff switched off anti virus thing, rebooted & it all installed.
Now all I've got to do is work out how to use the ipod!!
Title: Re: Quick Time
Post by: Poppy Mole on December 03, 2009, 07:57:12
Spoke too soon - it installed ok but I can't get it to open now.
Technology is wonderful when it works!!!!!!!!!!!!!!!!!
Title: Re: Quick Time
Post by: Plot69 on December 17, 2009, 16:51:26
Quote from: Poppy Mole on December 03, 2009, 07:57:12
Spoke too soon - it installed ok but I can't get it to open now.
Technology is wonderful when it works!!!!!!!!!!!!!!!!!

I know this might make me sound thick but why do you want to install Quicktime just because you bought an iPod?

I would have thought iTunes would have been your first priority?
Title: Re: Quick Time
Post by: Poppy Mole on December 18, 2009, 10:26:38
i-tunes wont install unless quicktime is installed first - stupid silly programme !
Title: Re: Quick Time
Post by: emmy1978 on January 06, 2010, 21:01:13
How odd. Usually it installs with itunes. Try uninstalling itunes and then download itunes again. Make sure you go for the XP option. Other than that i just don't know. I find googling the error message is sometimes quite helpful.  :)