Picture posting is enabled for all :)
A neighbour came round today to show the OH a final bill from a well known phone provider threatening baliff involvement if it remains unpaid.
I am sure you are right unwashed, but if you loose the ability to use the phone, to read, to organise your affairs the world becomes a very hostile place. Many of the call centre staff have no concept of the problems involved.I have been trying to get various organisations to limit the number of words in a letter to a maximum of twelve.
Sadly, as usual there are insufficient facts here to come to any judgement or even offer usefull assistance.