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General => Computers / Internet => Topic started by: pumkinlover on January 29, 2014, 21:15:23

Title: Samsung galaxy3 question
Post by: pumkinlover on January 29, 2014, 21:15:23

Got it setup to receive and send e-mails when at home on Wi-Fi no problem but when I am on 3G or another Wi-Fi I can receive but not send or reply to e-mails.
Any advice appreciated, TIA

Title: Re: Samsung galaxy3 question
Post by: BarriedaleNick on January 30, 2014, 08:01:18

Often this can be caused by your ISP (is this your ISPs email or Hotmail/gmail).  When you are on your home network they know it is you as you are on their network with their IP address.  When you are not (ie on 3g) they often require you to authenticate and this is not always obvious when setting up the account. 


Have a look here - particularly point 6

http://www.plus.net/support/email/setup/android-setup.shtml

Title: Re: Samsung galaxy3 question
Post by: pumkinlover on February 01, 2014, 19:25:58

Thanks BN. Mr PKL working on it!

Title: Re: Samsung galaxy3 question
Post by: pumkinlover on February 01, 2014, 21:05:21

Thanks BN it is working now!!

Title: Re: Samsung galaxy3 question
Post by: BarriedaleNick on February 02, 2014, 08:40:16

Happy to help!