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General => News => Topic started by: Mammoth Onion on June 23, 2008, 09:11:40

Title: Bakker UK Great Service !
Post by: Mammoth Onion on June 23, 2008, 09:11:40

Bought some large Autumn Chrysanthemums from Bakker in May. Sorry to say they all failed to grow. Bakker unable to replace the plants so refunded my money no questions asked! Have now bought twice as many plants for half the money in the T&M sale. If only all companies treated their customers like this! ;)

Title: Re: Bakker UK Great Service !
Post by: lorna on June 23, 2008, 09:19:43

Nice to hear that the company have a good Customer Service dept.

Title: Re: Bakker UK Great Service !
Post by: kt. on June 23, 2008, 11:23:37

I ordered 2 dwarf fruit trees from them earlier this year and they are now in pots in my garden.  Stella cherry tree and a pear tree.  I know I will not get any fruit this year,  but they promise an exchange or refund up to 5 years afterwards if the tree fails to produce the goods.

I was pleased with the delivery service and customer sales I used both via phone and internet.  I would use them again and recommend to all gardeners :)