Topic: security tool?

[bazzysbarn]

how do i get rid of this pop up? >:(

[davyw1]

I think i need to go to specsavers

[bazzysbarn]

dont no anything bout comps bit think this is a virus? cant get rid of it . Have lost mi icons and it just keeps poping up saying my computer has been infected and must pay to clear it

[hippydave]

what security products do you currently have.

[Bugloss2009]

looks like you've been got at.

can you post the exact nasty message you're getting for a start?

[bazzysbarn]

kaspersky. Ive been googleing it  trying to follow instructions but getting nowhere.

[Baccy Man]

The simplest way is probably using Malware Bytes Anti Malware.
Follow the step by step instructions here if you have any problems shifting it then let us know.
http://www.bleepingcomputer.com/virus-removal/remove-security-tool

[greenfists]

This is what's known as scare ware. Basically its a type of spyware that scares you into buying their software.

Try this

http://www.safer-networking.org/en/spybotsd/index.html

Its safe legal and free (you can make a donation.)

Follow the instructions install it and give it a go.

I use it and have done for years.

[bazzysbarn]

Have now got rid of this. Thanks for the advice.