Topic: DON'T buy this compost

[manicscousers]

the pile of muck is twice as high now, we're still not at the bottom of the bag  :-X
I'm giving them 'til wednesday then they will get an e mail about trading standards and trading standards will get the pics  ;D

[Kea]

Last year I got a bad of Levington's john Innes 1 from local garden centre that looked like that with big pieces of bark in it I suppose i should have taken it back but I just used it as mulch on the border and never buy that brand anymore. There was no way it was seedling compost more coarse bark mulch.

[cornykev]

Just caught up with this Scousers  :o , if they haven't replied by now it would be no more mister nice guy, gloves off and good luck.  ;D ;D ;D

[manicscousers]

e mails sent to them again, plus the trading standards, just wish someone would answer, somewhere  ::)

[kitty]

won't ever bother with lidls £1.49 a bag compost either-i did a trial with another sore(3 bags for a tenenr from our local cheapie shop)and the leeks i put in to 'bring on' just squatted there-as far as i can see there is no 'goodness' in the lidle stuff....not quite as bad as manics woodland seection bag tho....
kitty
xx

[cornykev]

Any update on this Scousers.  ???     ;D ;D ;D

[manicscousers]

effing mad, ck..can't get the parent company to answer, trading standards are a waste of time..I've e mailed head office of richmoor, friday, I'll give them 'til the end of the week..don't want to ring them, it'll cost me but if i have to, I will  ;D

[brian4951]

Hi, I'm not going to name the product concerned, but the company I work for (an international toiletries company) found them selling counterfeit products of ours. Trading Standards and Fraud Squad were involved.

[STEVEB]

the plot deepens...fetch my deerstalker watson!!! ::)

[manicscousers]

thanks, brian4951..by the way, welcome to the site  ;D

[manicscousers]

well, trading standards e mailed me back, at last..she wanted some more pictures and details and is looking into it  ::)
I've almost forgotten why I complained in the first place  ;D

[manicscousers]

RESULT!!!!
after getting in touch with trading standards, they decided they couldn't do anything as mine was the only complaint  :(
BUT they rang the company who said they had had difficulties with the e mail address for customer complaints  ::) not sure if this was a cop out
anyhoo, trading standards gave me another e mail addie..sent it off 2 days ago, heard today, they're sending me vouchers, very sorry, isolated incidence, could I please send the bag back so's they can trace it from the batch number, I can't find it so they can try..I'll let you know what I get, shan't be buying compost with it, though  ;D

[tricia]

Glad to hear your perseverance paid off Manics. Too many people just shrug their shoulders and complain to all and sundry - but not to the manufacturer of the substandard product!

Well done you!

Tricia

[ceres]

Well done!  Persistence pays.

[manicscousers]

well, got a £5.00 voucher, going to the garden centre at the weekend, they've got all the christmas goodies out  ;D
not a fortune but we'll get something, not compost  ;D

[cambourne7]

sounds like a result :)

[cornykev]

Nice one Scousers.  ;D ;D ;D