A word of warning....
We've just returned from a Holiday booked through Travel Republic. It's the first time we've used them, and feel like we've been conned out of some ££'s.
After searching about we found the destination and the hotel we wanted to stay at, however we really wanted a sea view room if possible, but none were availible on the dates we could go away. The only rooms availible were for the following room types,
Twin / Double Room - Inland View
Twin / Double Room - Garden View A
The latter was more expensive, but we really didn't want to end up in a room looking into the back side of a hill or another building - so we opted for the Garden View room and paid the extra.
Before going on the holiday we tried to contact the hotel directly to see if we could upgrade the room type to a sea view - that's when it got confusing. The hotel owner said he only had a booking from us for a Double Room - Inland View ??? Anyway - seeing as it was all booked - and we were off in a few days - we decided to leave it until we got there to sort it out.
When we arrived the hotel owner said that he only had two types of Double / Twin room, Inland View and Sea View - Garden View A did not exist, meaning we had paid Travel Republic some extra £'s for what sounded like a better room, when paying less £'s for the more basic sounding room - would have resulted in us getting the exactly same type of room when we arrived regardless.
In my opinion this is mis-selling by Travel Republic - ie we paid for a room type that did'nt exist at this particular hotel - but we actually got given a cheaper room type - not what we paid for. Does anyone else think so, what are our chances of getting a partial refund ??
Apart from this the Hotel and Holiday was first class i'm glad to report.
One thing I have learnt is that it's probably better to try and book flight only - and book the hotel directly, if we had done this we would have saved a few £'s in all eventualities. If this isn't possible (ie all you can get is a flight + hotel package) book the cheapest room type - and contact the hotel directly for a room upgrade.
