Thanks for reply. When i posted the original message it had installed Ok but was not connecting to the Onspeed internet service/website and was not accepting the login information provided with the software. I had installed it on both my laptop (wireless) and desktop PC, with the same result: the software effectively was not working. Now this mornign when i logged in on my Desktop PC, Onspeed connected up OK and began working - without my having to do anything! Using IE 7 the connection seems a bit quicker. However i use AOL mostly and like you say no difference there.
I do wonder if it is really worthwhile under those circumstances. Thing is the software came as part of a package of software, the other a cleanup programme which seems very good. Doubt if i'll be able to send one back without the other!