Topic: I need a Techie!!

[amanda21]

I have a PC with Broadband and a laptop which I use wireless.  All fine except today it won't pick up the wireless Speedtouch connection as normal and I am getting a Microsoft Error report regarding a PRISM ?!?!  I've looked on the Microsoft site but can't find anything.  The PC is working fine (touch wood) and all the right lights are on on modem/router.

Has anyone with any knowledge any ideas before I uninstall and reinstall the Speedtouch?

Cheers

[glow777]

not much help but prism is the company that developed the speedtouch drivers. I take it you have rebootd the pc and tried again. If so reinstall and install again is possibly a quicker option than trying to fix it.

BTW did it go awol after installing anyting or changing settings

[amanda21]

Well that would make sense about Prism.  My daughter was on the laptop and assures me (!!!!) that she wasn't downloading anything!

I think I will uninstall and reinstall later and see what happens.

Cheers

[moonbells]

try rebooting the router first...

moonbells