Hi Tony,
I had a problem with Delivery of these `DVD`s about 4 months ago.So I Emailed them ,on a Monday ,asking about the delivery and got no response, when it got to Friday ,I sent quite a BLUNT email asking them, why don`t you answer my 1st Email.
I then, got an response to that Email, within 2 hrs, in this Email ,she stated, she was the Producer of the ITV show and that she hadn`t ,received my 1st email.
On checking Internet Explorer 6 --`SENT BOX` it showed I had SENT IT.
She then said, the `DVD` had been put in the Post immediately, when my initial application was received by her-- did it get lost in the POST ? ?
She then stated, that another DVD, would be put in the Post-- this I received the very next day.
Hope this helps -- PETER